Frequently Asked Questions
Everything you need to know about shopping with Ashley Stewart.
What is the Ashley Stewart return policy?
We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of the ship date. Please note that clearance items marked as Final Sale cannot be returned.
How do I determine my correct size?
Our clothing is designed specifically for plus-size figures. We recommend checking our detailed Size Guide, which includes measurements for tops, bottoms, and dresses to ensure the perfect fit.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. We also offer Express and Next Day delivery options for those who need their fashion fix faster.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Does Ashley Stewart offer international shipping?
Currently, we ship to the United States, military APO/FPO addresses, and select international territories. Please visit our Shipping page for a full list of supported locations and rates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Ashley Stewart Credit Cards. We also offer flexible payment options through Klarna.